Reviews
People pick the person with more good, recent reviews. Most happy customers would leave one, they just forget. We text them after the job, one tap and done — so your reviews build up on their own.
The first thing people check before they pick up the phone
Reviews are the stars and comments your customers leave on your Google listing after a job. When someone searches for a person and sees two businesses side by side, they don't call both. They scroll down to the reviews, see who's got more stars and more recent comments, and that's who gets the call.
Here's the thing: most of your happy customers would happily leave a review. They just forget. They finish the job, you pack up, they go back to their day, and it never crosses their mind again. So the reviews don't build up, and your listing looks quieter than it should.
And it's not just about getting reviews. It's about replying to them. When people read your reviews, they read your replies too. A quick "Thanks mate, appreciate the kind words" on a 5-star review tells people you're switched on and you care. A calm, personal reply on a 3-star review tells them you take it seriously and you'll look after them. No reply at all looks like nobody's home.
That's what this does. We text your customers after each job so the reviews actually come in, and we reply to every good one within seconds. So anyone checking your listing sees a business that's busy, responsive and worth calling.
Why responses matter: people don't just read the reviews — they read who you are in the replies. A business that responds looks alive and cares. A business that doesn't looks like it might not pick up the phone either.
Turn completed jobs into 5-star Google reviews on autopilot.
What's included
- After each job, your customer gets a text and an email asking for a review, sent automatically when you invoice in your accounting software
- Every text shows your business name and 'Reply STOP to opt out'
- 4 and 5 star reviews get a thank-you reply within seconds
- 1 to 3 star reviews are never auto-replied. They come straight to your phone so you can reply personally
- A monthly report: reviews asked for, reviews received and your star average
- Your own local number, set up free (normally $350+), if you don't already have one from Website or AI Lead Responder
- Up to 200 texts a month (one allowance per business)
- All prices are in Australian dollars, plus GST.
- 3-month minimum, then month to month: cancel anytime with 30 days' notice after your first 3 months.
- No setup fees on any service.
- Your first month is charged upfront by card when you sign up. We get started as soon as it clears.
- Includes your own local mobile number, set up free (normally $350+). One number per business, however many of these services you have. Up to 200 texts a month included — need more? High Volume Texts is $129 a month + GST for up to 500 texts.
Get Your Free Digital Strategy Call
Pick a time that suits you. We will review your Google Maps listing, local competitors, and discuss how to get your phone ringing.